I'm sorry to raise this horny old subject yet again, but I have searched on the forum for up to date info on the responsiveness of insurance companies (not the level of quotes as I appreciate these can be so personal) and unless I'm doing something wrong, or missing something, I can't find anything recent. I know from experience these things change on a regular basis.

It's difficult to get much useful info on the review sites - the "good" insurance companies invariably have excellent processes tor quoting and taking your money which swamp the few disgruntled customers who have to claim.

Also caravan insurance seems to be specialised.

I'm particularly concerned about how companies respond to claims - I would be prepared to pay more for peace of mind that a company will treat me fairly and quickly.

I'd be interested to hear from members who have had good AND bad experiences in claiming over the last year or so, or have heard of such experiences from others.

Thank you!

Sorry, should make it clear when I say "not towing" I mean not breakdown insurance!

After an accident in Italy I can vouch for SAGA on quick response, and no real quibble on the amount paid.
Dave

Ditto Saga, full amount insured for paid out in a week.

I rang the RAC but by the time they answered, "your call is important to us", the German police had organised the recovery. After the event the RAC told me I should have rung Saga as it was an accident not a breakdown and therefore up to the insurance company. When you've just had a real shock it is hard to think clearly. My advice for what it's worth is ring everyone.