We have a 2016 Triton and have to take it 55 mles away, and leave it for a week, in order to have it serviced and inspected by a Hymer-approved workshop,and remain eligible for the 6-year damp warranty. I was just wondering whether anyone has needed to claim on this, after the first three years?

Adventure Leisure Vehicles in Tebay can do a same day service and damp check as long as you have the Eriba with them for 9:30. You usually get a call saying it is ready to collect around 3pm. Not sure why other places take a week.

Automotive Leisure also always manage to do ours in one day. We usually drop it off late afternoon after a leisurely drive down and go off to a local hotel for The night and enjoy a day out next day. Usually ready for collection around 3 pm for the drive home.

It's expensive, we look upon it as an insurance policy, you may never need to claim but if you have issues it is (not can be) horribly expensive to remedy.
Our 2017 Troll is off to the Edwin Hymer centre in Stafford on 31st to sort out the water ingress issue, when we contacted them they asked for the registration number contacted Hymer to confirm that the water ingress tests were up to date before accepting the booking. We will see how we get on.

As an aside John E (marvellous Eriba expert repairer) told us that the awning rail sealant was prone to fail on vans aged over 10 years and that he recommended that the awning rail should be re-sealed at around this time. Good advice - make a diary note.

Denise & Phil

55 miles is hardly getting the engine warm. I would not consider passing over the damp check test.

Stewart

My van has just had its 4th damp service, they found damp in the locker door. They said it could be from having the door open whilst it was raining, however they said they would err on the side of caution and order a new door and fit it as part of the water ingress warranty..

I would certainly keep up with the damp warranty, especially if you want to part ex/sell it in the near future. You can use any Hymer dealer to carry out the service.

Thankfully, I've not had a damp problem with either of my Eribas. If I did, do you think that it would be possible to claim on insurance? I suspect damp is considered the product of normal "wear and tear" rather than as an accident or damage to the unit.

Thanks for the advice, everybody, and interesting to see that somebody did have a problem after four years, as I had assumed that any defect would be likely to show itself within the first couple of years. It's going in, tomorrow, so I'll enquire, whether, if we book it in a year in advance, they might be able to do the damp check and service in one day. I guess I miss the days of being able to get my old Puck serviced locally and very reasonably. Tomorrow it will cost £259 for the service, plus £150+ for the damp check.

Travelworld (Hymer Stafford) will do a same-day service and damp check. Not cheap but brilliant service. Just be careful you don't put down a deposit on a new £150k A-class motorhome while you wait!

Well, we struck lucky at Highbridge today as it was relatively quiet and the lady on reception offered us a same-day service, as opposed to the normal arrangement. Had a very long walk on deserted beaches and then a browse around the caravans and motorhomes. My goodness, the big double-axel ones are a world away from the Eribas, in terms of comfort and space, but I wouldn't fancy towing one along the lanes! I've already booked a same-day service for next year - just to be sure!

What a rip off. I paid £107 for house buildings and contents this year. I'm sure they will pay out if I have water damage. No need to pay for an annual inspection on my house.