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Broadlane Leisure
https://www.broadlane.co.uk
Broadlane Leisure is your main Midlands specialist for caravans, motorhomes and campervans from Swift, Coachman & Eriba, including amazing service & offers.

Reported on Eribafolk Facebook today:-

Broad Lane Leisure Logo
The Company was placed into administration on 9 July 2024 and Benjamin Jones and Rajnesh Mittal were appointed as Joint Administrators.
The affairs, business and property of the Company are being managed by the Administrators who act as agents of the Company without personal liability.
Please be advised that the Company’s premises are currently closed to the public. Attendance by any party is strictly by advanced appointment only.
Should you have any queries, please contact Karen Webb at FRP advisory trading Limited at karen.webb@frpadvisory.com

John, your hands are tied. The only engineer who can do Eriba warranty work is an Eriba dealer. If your van is less than 6 years old your "Eriba Water Ingress" test has to be done by an Eriba dealer every year, within a set time frame/window. This is a water test, respray with underseal and Eriba recorded certificate. Basically you are buying a years insurance policy each year.
Your Eriba does not have to have an Eriba engineer/dealer service it each year, but I would advise you use somebody who is registered through https://www.approvedworkshops.co.uk/ and keep a record of it.
To complicate matters further, it is very difficult to get your Eriba serviced or Water Ingress tested by a dealer who did not supply it. Some owners cannot get an Eriba dealer to take on the work Eriba say they must have done.

My personal opinion is that this is an appalling state of offers and says a lot about how Eriba treat the customer.

In my case I have been lucky. I live in Devon and collected my new van from Wandahome in Yorkshire. They have now ceased trading as an Eriba dealer. I have got another dealership to take on the yearly Water Ingress test each year. I will service the van one year against the Eriba service schedule and they will service the van every other year.

Colin

The only two dealers that I am aware of that do not practice the "hard look you did not buy it from us" approach are Leisure First of Poole in Dorset and Kool Classics near Eastbourne.
Even when you find a dealer who will do the work, the original supplier or otherwise, they usually advise booking the work for the following year as you drive away, ie 12 months in advance.

Colin