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I didn't like to say, but the non-ratchet pliers are only any good for the old-fashioned, non-insulated terminals. For the more modern, insulated ones you need a lot of force to crush the metal and plastic sufficient to make a secure connection.
These are the Draper 'Expert' (as if!) ones I have used with total success. From memory they were about £18 via eBay.
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