I have always used Red Pennant (35yrs) with the Caravan Club I have found it to be a truly excellent service. I have had to use them twice, once when my water pump broke in France and again in Spain when my head gasket broke and the head warped. I was stranded In Pamplona for ten days. On both occasions one phone call was all it took to take away the pressure, they arranged everything and just 'phoned me to tell me the next step that was to happen, even when they arranged our accommodation they 'phoned to ask If we would like It in town or more in the country. Even when I was faced with the final bill at the garage I explained to them that I was at the end of my credit limit and that I could not pay the garage bill and my accommodation costs, ( you are supposed to pay up front and then claim the money back,) they settled the accommodation costs for me. Truly wonderful service I would never travel without them.