Has anyone else recently had the sob story from their Car Insurance Company regarding a huge hike in the Premium?

We've been with LV for many years and before that with Frizell before LV bought them out and we have not claimed for many years.

Last year for the first time they started playing silly buggers by sending a renewal quote for about £50 more than our previous quotes. I successfully argued them back down.

Today they are asking for a renewal of about £60 more and are using the excuse that payouts have gone up and the Government are putting the squeeze on them etc.

I've only managed to talk them down by about £40 (they tried to palm me off with a £15 discount which I feel is a slap in the face).

Mrs R said I should agree to accept it purely because of the hassle of getting all the facts together to get a like for like quote. What I find most annoying is that the LV Supervisor I was talking to agreed that I might well get a far better deal if I approached them online as a new customer, yet unfortunately he has no control over that fact.

Randa

Quote: Randa france wrote in post #1

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The boss said I should agree to accept it purely because of the hassle of getting all the facts together to get a like for like quote.

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Quote: Randa france wrote in post #1

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What I find most annoying is that the LV Supervisor I was talking to agreed that I might well get a far better deal if I approached them online as a new customer, yet unfortunately he has no control over that fact.

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The other thing I forgot to say is that the insurance companies' business model is to get customers to sign up for a policy with a hefty online discount in the expectation that a significant number of them will allow the policy to auto-renew a year later without even bothering to check to see if the premium has gone up or not.

There's then a second category of people (like you ) who do check, but find it less of a faff to stay than it would be to start with a fresh quote on Confused or Compare the Market or whatever.

There are obviously enough in the first two categories to more than compensate for those who do get fresh quotes and go elsewhere.

It's not just insurance companies who do this. Almost anything that comes with a free - or heavily discounted - introductory period (which you have to sign up for using a method of payment) and then charges the full whack if you don't remember to cancel within that period relies on what is essentially the same principle - customer inertia.

Don't be inert.

Make yourself a brew.

Get sat down in front of that keyboard and save yourself some dosh instead of frittering your time away badgering people to book for the Summer Meet

.

When are you gonna book for the Summer Meet?

R

Maybe they thought you were a Mr J Depp?