Be careful when booking with the Camping & Caravanning Club.

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Be careful when booking with the Camping & Caravanning Club.

in Anything that's not Eriba-related. Fri May 11, 2018 2:31 pm
by Aaron Calder •

| 3.834 Posts

This morning I telephoned the Camping and Caravanning Club to cancel three bookings due to ill health.

They were: Hereford (2 nights £25 deposit paid); Clitheroe (1 night paid in full £18.05) and Haltwhistle (4 nights £25 deposit paid).

I didn't expect to get a refund for the first two but fully expected my deposit to be returned for Haltwhistle, given the timing of my notification. 'But' said I, 'I'm giving you more than 72 hours notice.'

'Sorry, sir,' was the reply, 'you are confusing us with the Caravan and Motorhome Club. We require 30 days notification for you to qualify for a refund.'

Please note that when you book with the C&CC you are given the choice to pay either a £25 deposit with the balance due on arrival or the full amount at the time of booking. My advice, therefore, is NEVER pay the full amount as who knows what misfortunes might arise to prompt you to make a cancellation?

As it is, I lost £68.05 but if I'd paid up front I'd have been out of pocket to the tune of £135.

How dare I be ill while on holiday?

Forum Administrator
2003 Triton 420 and Audi A4 2.0Tfsi S-line SE Cabriolet

Last edited Sat May 12, 2018 9:32 am | Scroll up

RE: Be careful when booking with the Camping & Caravanning Club.

in Anything that's not Eriba-related. Fri May 11, 2018 2:56 pm
by Frantone (deleted)

Get well soon!

Troll 540GT (2013) gently nudging up against Galaxy.

Aaron Calder likes this post!

RE: Be careful when booking with the Camping & Caravanning Club.

in Anything that's not Eriba-related. Fri May 11, 2018 3:35 pm
by steamdrivenandy (deleted)

I wonder how many indignant CC (CMC) members, who clamour on that taking deposits, will sort out that Club's lack of pitch availability, realise that the sort of loss you've suffered would probably occur?

Look after yourself and navigate out of this dodgy patch.

'I've got nothing to do on this hot afternoon
but to settle down and write you a line.'

2012 Bailey Pegasus 2 Rimini being dragged by nothing at all

Aaron Calder likes this post!

Last edited Fri May 11, 2018 4:55 pm | Scroll up

RE: Be careful when booking with the Camping & Caravanning Club.

in Anything that's not Eriba-related. Fri May 11, 2018 5:06 pm
by eribaMotters •

| 5.600 Posts

Just a thought. Do you have any form of holiday insurance. We buy ours for the year and I wooder if you might be covered as your loss is through illness.

Colin

Skoda Yeti diesel 2wd _ ex 430, 552, camplet trailer tent, 310, now a nice white 2017 430.

RE: Be careful when booking with the Camping & Caravanning Club.

in Anything that's not Eriba-related. Fri May 11, 2018 5:26 pm
by Eribanut •

| 2.026 Posts

Quote: eribaMotters wrote in post #4
Just a thought. Do you have any form of holiday insurance. We buy ours for the year and I wooder if you might be covered as your loss is through illness.

Colin

Many of the travel insurance policies that you take out for Europe are invalid in when in UK

Sermo datur cunctis; animi sapientia paucis
Tempus fugit; carpe diem

RE: Be careful when booking with the Camping & Caravanning Club.

in Anything that's not Eriba-related. Sat May 12, 2018 8:39 am
by Islay Corbel (deleted)

Get well soon. Bet losing all that dosh didn't help!

RE: Be careful when booking with the Camping & Caravanning Club.

in Anything that's not Eriba-related. Mon Dec 03, 2018 2:38 pm
by Morphy •

| 972 Posts

Just catching up reading old posts came across this one which was of particular interest to myself. I had booked with the caravanning and camping club also but reason for me cancelling was I got my car wrote off with the police. I also lost deposits for my holidays it was a week before we were due to set off. Hey ho you live and learn as they say. But both circumstances were totally out of our control and both lost deposits.
Morphy (Steve & Bev)

Eriba Troll name Trevor year 2004 pushing a Honda Crv 2.2 diesel residing in sunny Lancashire.

RE: Be careful when booking with the Camping & Caravanning Club.

in Anything that's not Eriba-related. Mon Dec 03, 2018 7:23 pm
by Stevejoyce (deleted)

Get well soon Aaron. It's only money, your health is worth a lot more than that.

Triton 420 towed by a Ford Kuga 2.0 TDCi

RE: Be careful when booking with the Camping & Caravanning Club.

in Anything that's not Eriba-related. Mon Dec 03, 2018 7:37 pm
by Aaron Calder •

| 3.834 Posts

I'm fine now, thank you, Steve.

It was only a temporary blip but a bit scary at the time, hence the desire to get home to consult my doctor.

I

Forum Administrator
2003 Triton 420 and Audi A4 2.0Tfsi S-line SE Cabriolet

#10

RE: Be careful when booking with the Camping & Caravanning Club.

in Anything that's not Eriba-related. Mon Dec 03, 2018 8:00 pm
by parsonswench (deleted)

Hi Aaron,

Useful information.

We generally use CS sites and usually only pay a nominal deposit or more often than not no deposit at all. A couple of weeks ago we spent the weekend at Wookey for Glastonbury Carnival that was a CS and no deposit. All down to what sites you prefer though.