Following above I gave Tesco Car Insurance a call. I asked for two Green cards to be told they only issued one for the car and it was down to my caravan insurance provider to issue one for the van.
They lady was very helpful and I suggested that this was at odds with government requirements. I explained I believed the Green Card for the caravan should be issued by the car insurance company as when it was being towed there was a third party liability, if it was the cause of or involved in an accident. She checked and very shortly confirmed I was correct and would send out two Green Cards. Three options for the towed vehicle are available. The first I cannot recall, the second was trailer [I chose this] and the third was other. I did say I believed I needed A + F categories. These should be with me within 5 days.

Colin

Now that's strange Keith because although our Car is not insured with the same company as our Eriba, our car insurers. Liverpool Victoria, issued us with a green card with box 6 filled in stating :- ref. A , F as they state that a caravan is third party insured by the car insurers when on the back of the car.

At the bottom of the green card it has a legend of Category of Vehicles Code :- A is a car, F is a trailer. Therefore one green card covers both.

Randa

Footnote. We have just contacted our caravan insurers, SAGA, and they had not been informed of anything but someone in thier office picked it up on the Government Website yesterday. SAGA are baffled. We are the first to ask about it and, to be doubly sure, they will send us a green card with F on it today if they can find somebody in the office who knows how to do it.

We have already two green cards as Turkey was crossed off the first one issued so we needed to pay an administration fee to get another one at a cost of £23.00.

Footnote on the footnote. During the converstation with SAGA the very helpful bloke on the other end was about to issue us with the green card when his boss said that he has just been notified that A and F is acceptable on the one green card so SAGA will not need to issue a separate one.

I'm thinking that this is another Government balls up and last minute panic. Is this another Chris Grayling'ism? It's all a bl**dy shambles and nobody knows quite what is going on.

We are currently awaiting a return phone call from LV having spent the past 30 minutes talking to them. They are also baffled.

An interesting point. When discussing this with the other half, I wonder if the Government think that the caravan isn't third party insured when on the back of the car which is probably the case in the rest of Europe as the caravan has a seperate number plate to the car?

Anyway, if LV says we're OK as we are then we're going. I don't particularly wish to come back anyway

Randa

So, we've just had a missed return call from our car insurers and we are now trying to get back to the person who called us, fat chance of that.

The message left was that although nobody in LV (the insurers) knows what the hell is going on, they have decided to issue us with a second green card anyway.

Our hope now is that they make it out to "F" (trailer) and eligible for Turkey'.

Incidently, according to MCINND, Aviva are still stating that one green card with A and F on it is all that's needed although another member of Facebook who works in the Insurance Industry is saying that two green cards are required.

I have written this in blue as that's the colour of the air in the Randa household at the moment.

Randa

Zitat

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Quote Frantone:- I reckon all our members who have dragged the insurers through the process should be thanked ‘cos they now seem to be getting to grips with it!

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Still not totally sorted in our case. Spent another 45 minutes on the phone to them today.

Randa

£15, I'd need a good stiff drink. We've paid nothing. I'm assuming this is because original wording of Insurance policy had a green card wording on the back page

Colin

Except that LV don't talk Turkey

That's still the hold up for us. We just can't seem to get it throught to them. Yes, we now have a green card for the car and another for the van for Europe ( they arrived this morning) but they have crossed Turkey off again.
Yesterday we spent about an hour talking to a guy at LV (penny for them) to complain that despite all the promises of last week, no new green cards ever came through. We've had a single green card for car and van for Europe and another single green card for car and van for Turkey, for many weeks now but because the Government have decided to issue what is probably an inaccurate statement regarding individual green cards for UK registered cars and seperate ones for caravans, we decided to arrange for new ones.

Yesterday we though we had finally got through to them and the guy in question said he would post them first class but also Email us copies. We knew something was wrong when he Emailed us two green cards, one for the car and one for the Eriba, for Europe only.

Lo and behold, the envelope arrived first class today, which in itself is a surprise, but it only had European green cards in it So, back on the phone this morning, this time it was the Bristol Branch (evidently LV call centre staff operate from several different sites so it's pot luck if you get the same operator twice). The young lady there listened patiently to our problem and we set about discussing it fully for about 45 minutes with her Emailing us copies of our old green cards so that she could see what the problem was.

As promised, she rang back at 12;30 and at the same time sent us an Email with two green cards for Turkey and a promise to refund us £20.00 for all the problems. She also promised to post them to us first class.

We've already got our postman driving to us first in the morning and before the rest of the round should he have an LV letter on board for us. However, we are going with what we've got if nothing more arrives.

Randa