We have a 2016 Troll when we picked it up from storage this weekend we noticed that someone had tampered with the lock, and the door had been opened.
We had not been out in it since we hod it serviced week after the bank holiday, it’s a bit strange that nothing was taken nothing disturbed you wouldn’t no it had been open, other than who ever it was had very dirty hands and you could see evidence of of this on both sides of the lock.

So now the door will not open from the outside without using the key. Does anyone know if this can be fixed or am I looking at a new lock.

I’v emailed Jandi to ask for a quote for a new lock ,the funny thing is nothing disturbed in side the van I’ve also spotted a small amount of damaged to the door frame like a it may have been forced open but the damage is minimal I fact hard to notice

We find the whole thing very strange

These people list sets of replacement barrels / keys and have some details as to how to go about replacing them

http://www.motorcaravanning.co.uk/shopuk/zadi_locks.htm

The storage facility has cameras on it I will ask the owner to review the footage see if there is anything untoward on it. We have had a caravan stored on this site for over 20 years with out any problem

That's right Roger, Its what the police told our storage site owner this year after a very professional break-in.
Dave
[ in 34c having just got back from a shower after a dip in the pool in Benicasim Spain]

I wouldn't bother about someone being able to get a key cut for your van. They obviously don't need a key to get in so why would they.

Unfortunately they are not to hard to gain entry as they tend to lock out from time to time .