Hi all,
I have spent a good few hours over the weekend unsuccessfully attempting to erect a rand new Isabella Capri North awning to our 2021 Touring Troll GT550 that we purchased a couple of months ago from Adv. Leis., all was good until we found that instead of having a 4 way ridge connector, ours had only 3 connections, with no way of connecting down to the centre rail bracket (see pic), not helped by only having been supplied with the standard frame assembly details, not the specific Eriba one.
We found there was no way of tensioning the roof, the section by the caravan remained baggy & unusable, has anyone else found this problem? We gave up in disgust & threw it all in a heap in the garage!, however we will need it in a few weeks time for our hols, any ideas?20210806_161033.jpg - Bild entfernt (keine Rechte)

Looks like wrong part ,phone Isabella

Thanks for the reassuring replies, I am in Suffolk with no local Eriba dealer (since Becks closed down) to view an erected Capri North awning, there seems to have been various versions of this particular roof part & arrangement, I have contacted AL who supplied the awning & am waiting to hear back, I have also become alarmed that Isabella may have recently discontinued this awning since our purchase.

Thanks Eribamatters,
yes, we have only seen one at AL where we bought ours, but that's 5/6 hrs away!
We did chat to a nice couple at Longleat site last week with an Ocean Drive, they kindly let us view their awning, foolishly, I never took any pics of it, it certainly was different to ours at the central ridge connection.
I have now contacted Isabella's service dept., & await their thoughts.

We are off to suffolk in 2 weeks time will have awning up Kessingland Beach ,,think the north was discontinued couple years ago,A few Capri coals were made ,discontinued now a, there was a lot of old stock about

I purchased an Isabella Capri awning in 2015. It came with the roof gutter accessory, mentioned in your later post. I've never used it. We had some seepage through the gutter during heavy downpours but after a while the cord in the roof channel swelled and these days we remain dry.

Regarding your roof issues. The Capri came with the 4-way ridge connector. A couple of years later and for some unknown reason they changed the ridge connector for a 3-way and I believe changed the awning name to include North. So your roof structure is correct. When they changed to a 3-way I don't know whether or not any changes were made to the geometry of the roof. Your best course of action is to call Isabella and ask for Colin Hewitt. He should be able to answer any questions you have regarding this awning.

This is the 4 way connector you require - the hook connects into the awning connector as shown in your photo.IMG_3073.JPG - Bild entfernt (keine Rechte)

Thanks all,
this forum has been very informative.
Isabella/Adv L have sent me the 4-way roof cross now.
With the 3-way connector there was no central connection down to the awning rail & thereby no way or properly tensioning the roof fabric, it also somewhat causes complications with assembling the roof, making the ridge pole the last one that can be fitted & not the first, be warned that the 4-way cross also requires different shaped galvanised transverse roof members with the ends that slide inside the cross being of a different diameter, I understand that these are now also on their way to me.

It would be interesting to know if your 4-way connector and the new rafter members you are waiting for fit the design of the awnings roof structure which may have been redesigned for the 3-way connector.

Hi PD,
yes, it seems to work ok, I erected the awning yesterday here at home using temporary 25cm long sleeves (28mm copper) over the joins, I did not fully tension the cross members but on first impressions it seems fine.
I am down in Sussex using it in a couple of weeks, will try it then if the new bits arrive soon.

Yes, last week in Sussex 'Battle' site, the awning fabric seemed fine & the new roof arms that have arrived here from Isabella, maybe slightly baggy on the drop near to the awning rail, but I did not use a 'hercules' so some more tension could still be applied to the poles.