Our Troll 540 is now out of Hymer Warranty period. We have used ALV at Tebay for service and have been happy enough with them (Even though the owner Mike always giving me gentle grief for not buying from them!)

However I am not sure I want to pay main dealer service prices now that I am not tied into a warranty conditions .It is usually about this time that I book an August service with ALV so it is on my mind.

Does anyone in the North West get their van serviced by other than a main dealer and how happy have you bean? We are based in Clitheroe. Could anyone recommend someone?

MikeT

Hi, We're not in your area but have used mobile engineer in the past on our previous Triton when that didn't need Hymer water ingress certificate.

You'll find someone local here

www.mobilecaravanengineers.co.uk

You need to contact JohnE, Mobile Engineer, on the forum, based on The Wirral he is excellent

My Familia is also now out of the 6 year warranty dealership servicing remit. My main bugbear was taking my van for a 60 mile round trip to a dealership, leaving it there then picking it up the following week. When I had my Puck I use to have it serviced on my drive by the Approved workshop scheme, I will use them again this year for my Familia.

https://www.approvedworkshops.co.uk/

Quote: eribaMotters wrote in post #8

---

At 60 miles return you were lucky [Monty Python note there] I previously had to do Merseyside to Nottingham, return trip up to 6 hrs driving in February wind, rain and once snow. One year they had not bought the correct warranty parts in and asked if I could come back a fortnight later to collect van. I refused and they had to return the van for me when it was ready. Colin

---

I hope John is still working Colin he really went out of his way to help when I was having trouble with my van and his help and information for members on this forum over the years has been incredible.
I haven’t seen many comments or help from him following an awful post on a Eriba Facebook site by a lady Eriba owner last year.

Thank you for all your responses to this post - I missed picking up on them as we were away celebrating my 70th.

Lots to think about here. We don't mind the drive to Tebay from Clitheroe to get to ALV - it is quite pleasant. but it is justifying the cost as we get deeper into our pensionable years.

Our neighbour with a BWB uses a mobile service engineer. I will talk to Tom to see how happy he is and if his man can do Eribas..

I seem to remember someone saying a while ago that JohnE was cutting back the area he worked in, and that Clitheroe would be well outside this.

Next service is not due until August so we have a bit of time to think further.

Cheers
MikeT