My Troll 550 Touring GT groaned and moaned. It also moaned and groaned! It has an Alko AKS 1300 stabiliser. Today it's just come back from servicing with new AKS pads @ £30.29 ex VAT. The tow ball has been carefully cleaned, no paint, no rust and degreased. It doesn't moan and groan nor groan and moan. I hope that helps. It's certainly helps me as I can't stand extraneous noises. BTW my understanding is that the hand wheel is on a torque setting so when tightened once it starts clicking you can't screw it on more or less. The clicks indicate its correctly tightened. Its not unlike the torque setting on a cordless drill, once set it can't apply more pressure than the setting allows.