Quote: eribaMotters wrote in post #1

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I was informed Hymer state this 1st service must be completed before the van is 12 months old. [news to me] Subsequent services have a 6 month grace period.

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News to me as well, Colin. As you may know - but perhaps not in your case (UK ownership) - from 2016 new vans don't come with a service book as such and instead owners are issued with an A4 hardback file into which service records and the like should be stored. In this file (in our case at least) is an A4 sheet divided equally into two columns with the first column being service related info whilst the second is related to the damp test.

Anyway, as specifically concerns the service interval as this is the subject of your post, it states that the 1st service is due 12 months/1 year after take over by the owner - written in German obviously in our case.

The damp test is also due after 12 months/1 year although in this case 6 months grace is given. However, and this is important, the following test i.e. that normally due after 2 years is not extended and falls due 6 months later to bring inspections intervals back into sync so to say.

As our paperwork is issued in the land where they make these darn vans I'd be interested from where Lowdhams is getting this information and I wonder whether there is the possibility that they are binding the applicable conditions - service and damp test - together as one.

Quote: eribaMotters wrote in post #3

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I am on a service contract that does both the van service and Hymer damp test.

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Ah, you didn't mention that before.