So are we to infer that the leak is on the offside lounge window of your 540. Any sign of a leak anywhere else? Hard to tell from the pic, is the water coming over the window seal or emerging from under the seal?

Yep it’s the lounge window, coming from under the rubber seal. Not seen leaks anywhere else.

Thanks. Ours arrived in May 2018. OK so far though like you it's always had some sort of canopy at the front. No word from AL. Will keep on checking.

We. got our Triton from AL in autumn 2016. No word from them, yet.

As it seems only affecting some eribas, but spread over a variety and period, I wonder what the identifier is for recall?

Quote: Nthurrzzz wrote in post #20

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I wonder what the identifier is for recall?

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If it is a formal recall, they're very rare in the caravan world. It's not a safety related issue, which makes it even rarer.

In caravan dealership terms Lowdhams are massive and may well have the workshop capacity to absorb a few extra vans coming back. AL are small in comparison, but virtually all their new sales are Eribas, so the possibility of all new vans sold over the last year or so, suddenly needing workshop space needs careful planning, maybe obtaining extra resources etc.

We too have had the recall for our 2018 Triton 420GT. After MANY failed attempts I finally got through to Lowdhams service department and was told there could POSSIBLY be a leak problem with windows, but they would initially need to see it to establish if this was so. Then if required, the necessary parts will take 6 weeks to obtain and they will then require it for a week to complete! This would involve us in 3 visits and we live in Somerset which is 170 miles away. I asked if Htmer will cover our not inconsiderable expense, and am still awaiting a reply. Needless to say we're not impressed! I can see no problems myself, and we love the van. I'm taking delivery of a damp meter tomorrow, and will post my findings.

If you have a warranty repair on a car you don't get any expenses paid so I would be impressed if Hymer paid any.

In my experience I can get my car warranty/service carried out by any franchise or approved garage I choose. This means I would never have to travel 170 miles to do so. Also, you wouldn't expect to have to make 3 visits and wait 6 weeks for parts, especially if it was a recall. If Hymer have identified a problem they should source and provide the parts at the time of the recall.

Quote: ROBMAR wrote in post #26

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In my experience I can get my car warranty/service carried out by any franchise or approved garage I choose. This means I would never have to travel 170 miles to do so. Also, you wouldn't expect to have to make 3 visits and wait 6 weeks for parts, especially if it was a recall. If Hymer have identified a problem they should source and provide the parts at the time of the recall.

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I have now used my new damp meter to test all window seals on two separate occasions after heavy rain and get readings averaging no more than 5% which I understand is normal and acceptable. To reassure myself, I've tested several other wooden components at home which I know to be damp, and the meter readings confirm, so hopefully the meter is fairly accurate.
Meanwhile I'm still awaiting Lowdhams return phone call, but this doesn't surprise me one bit. Frankly, I've not had a good experience with them so far!
Bob