I had two touch lights changed out by Lowdhams, we are away in the van at the moment and no problems so far...

All our original units (except the reading lights) and the four earlier, pre modification replacements have decided to adopt a unilateral approach to illumination. at some point. My advice would be to require any of the earlier lamps to be replaced. There is obviously an inherent design issue and it just a matter of time before they discover the ability to turn themselves on and off. Lowdhams have agreed to order a complete set of replacements and our breath is positively bated in anticipation.

Have been in contact with Lawdhams today as Colin said I need to photograph the unit and send it to them as all 6 are turning themselves on at random times day and night all will require changing I will keep you informed as to the outcome

Quote: Harry m wrote in post #34

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Have been in contact with Lawdhams today as Colin said I need to photograph the unit and send it to them as all 6 are turning themselves on at random times day and night all will require changing I will keep you informed as to the outcome

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We have had our new Troll since mid Aug and AL have resolved most problems with the lights, but one of the replacements is now on the blink. Another problem they sorted was the screws dropping out of the table mounting flange, now glued in.

Quote: Spikey wrote in post #36

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We have had our new Troll since mid Aug and AL have resolved most problems with the lights, but one of the replacements is now on the blink. Another problem they sorted was the screws dropping out of the table mounting flange, now glued in.

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Hi
We had a problem with one of the lights in the kitchen coming on unexpectedly in the middle of the night! I called AL and they said it was a known issue. The guy there told me to pop the unit out and pull the cables out and that he's send me a replacement - although he is waiting for stock as it is a brand new van and apparently they have redesigned the light units to avoid this problem (!?!). However, the cables are clearly buried within the void above the kitchen and when I pulled them out the connector was nowhere to be soon. "Oh" said the guy from AL. So now he's sending me a new unit and will talk me through dismantling the casing to get to the connections and then talking me through putting it all back together. I guess that's better than the 400-odd mile round trip to Bournemouth for them to fix it!
Ho hum....

Quote: RichB wrote in post #38

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I guess that's better than the 400-odd mile round trip to Bournemouth for them to fix it!
Ho hum....

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Quote: RichB wrote in post #38

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...he's sending me a new unit and will talk me through dismantling the casing to get to the connections and then talking me through putting it all back together..

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Quote: Poptop320 wrote in post #39

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...for warranty repairs it just has to be an official Hymer dealer.

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We collected our Triton 430 on Tuesday and spent three nights trying things out.
The touch lights played up with one in the bathroom going on and off in the night and one over the hob coming on.
I resolved it by turning off the 12v each night.
I think I will have to continue doing this as we go to France for six weeks soon and I have no time for a trip to AL to sort the lights out.
I think we can survive with them and get them sorted out in due course over the winter.

I'm surprised that Hymer are still having problems with these lights. I had all mine changed last year and since have had no problems. At the time when they were changed AL told me that the lights had been modified to resolve this problem. I guess Hymer must have had a job lot of thousands of the original faulty lights and they are still working their way through them leaving the dealerships to sort out the problems which doesn't surprise me having had many dealings with them over the past 12 years or so.

Had a phone call from Lowdhams today they will put a claim to hymer will take 6 to 8 weeks to sort I will let Lowdhams change them as all 6 are playing up and after seeing them change one they look a pain in the ass to do