Yes Ditto, We didn't receive any info with ours, I sent Norwich Camping and Leisure an email on Sunday. Re informing them of the damage caused to the strip with tie wraps when packaged, so far I haven't received a reply.

What with the appalling fit, the questionable "cut the keder" fix, the gutter strip fitting fiasco, do we leave it on or fight every trip confusion.
What a rewarding experience getting my new Kampa pop awning has been. Even more frustrating is that it's not over yet, no real conclusions. Where are we going, do we cut 8 cms of each end of keder? Are we leaving the gutter strip on?
I think Easter Bank Holiday will be revealing I assume a number of pop awnings as yet not in use will be out and about, we may then be able to take a view on the size of the problems.

I know what you mean. I fitted ours on site (prior to erecting our new awning for the first time). Of course we had an audience. It took about 25minutes of struggling (and swearing) to get it on. That was about three years ago. It is still on the van and there it will stay. I have no tips .....only perseverence.

Quote: Keef wrote in post #62

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What with the appalling fit, the questionable "cut the keder" fix, the gutter strip fitting fiasco, do we leave it on or fight every trip confusion.
What a rewarding experience getting my new Kampa pop awning has been. Even more frustrating is that it's not over yet, no real conclusions. Where are we going, do we cut 8 cms of each end of keder? Are we leaving the gutter strip on?
I think Easter Bank Holiday will be revealing I assume a number of pop awnings as yet not in use will be out and about, we may then be able to take a view on the size of the problems.

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"One problem we had was when it rained water poured in through the awning rail bead. This seems too small to fill the channel so rainwater comes through. The optional rain channel is a must"

Chezmart did when he tried the awning on his trip to France......

I've posted these images before at varying times but perhaps it might be worth explaining again for those that missed it first time around LOL.

These pictures show the white plastic strip that appears to be common across various makes of awning but in this post it is shown in association with an Walker awning although once again the same principal may apply to other makes.

When the plastic strip is attached to the top of the caravans awning rail it simply extends the depth of the rain channel - nothing more, nothing less.

Plastic rain strip.jpg - Bild entfernt (keine Rechte)

Depending upon the tightness of fit to the rail, the smoothness of the rail finish with no cuts or bumps etc, this strip may also hinder rain water from creeping under the strip thereby preventing the awning beading from getting wet or, in the worse case scenario, allowing so much water past so that the beading is unable to soak up the water with the result of rivulets of water running down the side of the caravan.

When we started to experience rain running down the side of the caravan and into the awning the above was my first train of thought. However, thinking about it later I began to doubt whether in fact the volume of water creeping under the plastic strip could account for the degree of leakage that we were experiencing. With this in mind I began to examine the awning itself in closer detail and here a bit of imagination is called for when looking at the second image of the Walker awning erected and attached to the caravan.

The Walker awning itself comes with an extra strip of canvas attached which, as can be seen in the image, slips over the plastic strip. When the awning is fully erected in order to give the roof some height poles extend the canvas upwards both at the front of the caravan although more importantly as it applies to this post, at the rear close to the roof. The result is that a very deep channel is created between the canvas of the awning and the extension piece used to slip over the plastic strip.

Awning.jpg - Bild entfernt (keine Rechte)

Because it is impossible to achieve a perfectly flat run of canvas over the full length of the caravan sections of unevenness are created and when leaf fall and generally debris is added to the mix, this area can actually collect water. This is all well and good but relies upon the stitching being 100% waterproof and whilst specialised sewing materials and methods are used in production of the awning, experience has taught me not to place too much reliance upon such things.

Anyway, cutting a long story short, prior to our last outing I laid out the awning in the garden and applied a good dose of Isabella Aquatex to both sides of this seam and hey presto, despite having experienced several heavy rain showers in subsequent use of the awning, have cured the problem of water running down the side of the caravan.

It should be noted that as a result of the close proximity of this stitched seam to the awning beading any leaking can possibly be incorrectly identified as originating from the beading itself as was the case with us although in fact later examination and remedial action to this seam cured the problem.

Yes we did have the issue of rain coming through the beading.
Other than that issue though we haven't had any other serious problems. We've certainly not had the issue of beading pulling out. I did speak to the Kampa rep at AL last weekend and he mentioned it mainly affects the pre 2010 models as the straight awning rail is shorter before it meets the corner radius.

Well my Troll is a 2015 model and my beading has pulled out !
When I spoke to the Rep at AL he told me that it was a problem more with the Post 2010 models...

Indeed in the Addendum that Kampa has issued it says "the straight section of the awning rail / channel is shorter post 2010"
This appears to be the complete opposite to what you were told..................

Is there anyone on this Forum who is happy with their new Kampa awning (and weather strip)? I was planning to put my awning up for the first time this weekend, but am wondering whether to even take it out of the bag. Easier to return it unopened perhaps.

I've preinstalled the weather strip, clued both ends and middle. Driving 150 miles up the road on Friday and putting up our new walker awning when we get there. I have no concern at all. Possibly.

Quote: bogbean wrote in post #71

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Is there anyone on this Forum who is happy with their new Kampa awning (and weather strip)? I was planning to put my awning up for the first time this weekend, but am wondering whether to even take it out of the bag. Easier to return it unopened perhaps.

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The fact that the Eriba market alone cannot support the costs of the new pop awnings is academic to us the customers and deserves no understanding or sympathy.
Quote from Kampa website
"There are four sizes specifically designed to fit the different sized Eriba Touring Caravans.
Are they still selling the awning having full knowledge that the product does not fit? I rang a principle supplier on Monday and was told they are available with 24 hour delivery.